Send your inquiries to ProSpaParts@Gmail.com

There are several reasons why a photograph can be more helpful:

We focus on the part, no matter what brand name it is.

1. Accuracy: A picture can precisely capture the shape, size, color, and other specific details of an item that might be challenging to describe with words alone.
2. Interpretation: Different people interpret verbal descriptions differently based on their understanding and experiences. A photograph provides an unambiguous representation.
3. Complexity: Some items may have intricate features that are difficult to describe but easily recognized visually.
4. Efficiency: It’s often faster to examine a photograph than to listen to or read a lengthy description.
5. Memory Aid: A photograph can be referred back to at any time, while a verbal description relies on memory and note-taking.
6. Information Sharing: A photograph can be quickly shared with others to assist in the search, saving time that would otherwise be spent explaining what is being sought.

Provide as many photos of parts as possible from angles (top, bottom, sides, and full view), including tags or labels.

Our goal is to get it right the first time.

Do not send videos. They are executable files we cannot pre-scan and will not open.

We are here to assist you in identifying and providing hot tub parts from the Quality Spa Parts Company.

If you’re ready to order, we’re glad to help.

We strive for accuracy and do not guess or make assumptions.

Orders will ship fast, and we’re available 7 days a week

800-964-2158

We will ask you to be on our site when you call.

We may refuse assistance if not.

• To offer better service, we use AI Transcription of calls. You are notified at the start of the call by AI, and by continuing your conversation, you agree to AI Transcription.

Our hours are M-F

8 am - 9 pm Eastern Time

7 am - 8 pm Central Time

6 am - 7 pm Mountain Time

5 am - 6 pm Pacific Time

On weekends and holidays

You can reach us via email or phone from 9 a.m. - 5 pm EST.

Calls are forwarded to the available salesperson for general product assistance.

Please note that we do not have any Blowup Spa Parts and do not accept samples.

Part requests and any assistance are offered as a courtesy to our customers.

We recommend parts but do not guarantee results.

If you are not qualified to perform the repair, please hire a professional for your safety. 

Any damage done during the installation of equipment voids any return acceptance.

 

Here are the recommended replacement times for various hot tub components based on historical failure rates:

1. Heater Elements: Most experts recommend replacing hot tub heating elements every 2-3 years. However, the lifespan can be extended with regular maintenance and cleaning.
2. Pressure Switch: The lifespan of a pressure switch can vary, but generally, it should be replaced when it becomes less effective. If you notice that the time your hot tub will heat up is increasing, it may be time to replace the pressure switch.
3. Filters: Hot tub filters should be replaced every 1-2 years, depending on the frequency of use and filter cleaning. The less a hot tub is used and the more regularly the filters are cleaned, the longer they will last.
4. Spa Controls: Most topside spa panels will last 10 years. If you have had repeated and mysterious failures to the circuit board every few years, it may be a good time to replace the entire spa pack.
5. Water Pumps: Spa circulation pumps are low-flow, single-speed pumps that run 24 hrs to keep your water filtered and heated. They run all the time but have low energy use. Running all the time does accelerate wear and tear, and makes the average "circ pump" low speed on a two-speed pump lifespan of about 7-9 years.

Please note that these are general guidelines, and actual replacement times can vary based on usage, maintenance, and other factors. Always consult with a professional if you’re unsure. Regular maintenance can help extend the lifespan of these components.

 

 

 

                                                              

  

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We extend the service of part identification request assistance as a courtesy.

The buyer is entirely responsible for determining the requisite parts for purchase, addressing any compatibility issues, and bearing all costs associated with installation, including those emanating from compatibility issues.

QUALITY SPA PARTS disclaims all responsibility for any harm, loss, or damage that may arise from the utilization or malfunction of a product. 

Our liability is expressly confined to the replacement of parts deemed defective under the terms of the manufacturer’s warranty.