CONTACT US


HoTubParts.com
America's Hot Tub Parts Store

Generic Spa Replacement Parts
800-964-2158

 Bigger, Faster, Safer. Customer Service #1

Welcome to our store! We prioritize customer service and safety.
We offer fast shipping from multiple locations and friendly parts identification assistance seven days a week.
Please note that our pricing and products are time-sensitive and may not be available at a later date. 

Enjoy additional discounts at checkout! Get 10% off on orders of $10.00 or more as shipping cost discounts up to free shipping!

We strive to deliver all continental USA orders within 1-3 business days from the shipping date, which is usually the same day.

For part photos and questions, please email us at ProSpaParts@Gmail.com.
Include your phone number and photos of parts and tags on the parts needed.
(Please send as jpg. For security, we will not open other file types).
We regret to inform you that we do not have Coleman SaluSpa Parts.

You can place your orders online 24/7.
Please note that we do not accept phone orders due to potential mistakes with address, product, quantity, etc.
For non-English queries, please email us for translation.

Our customer service is available seven days a week.
8 am - 9 pm Eastern Time,
7 am - 8 pm Central Time,
6 am - 7 pm Mountain Time,
5 am - 6 pm Pacific Time for USA and Canada only.
On weekends and holidays, you can reach us from 9 a.m. - 5 pm EST.

Most orders received before 2:00 PM on weekdays will ship the same day.
Please note that orders are not shipped on Saturdays, Sundays, or Holidays.

For returns, email us your Order#, what parts, how many, and why at ProSpaParts@Gmail.com.
Returns lacking an RMA number or those dispatched to any location other than the one specified in the RMA will be rejected.

Thank you for choosing us!